Privacy Policy

Introduction

Welcome to https://truck-diagnosis-tools-brownsville.rgv4x4shop.com (referred to as “Truck diagnosis tools Brownsville,” “we,” or “our”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is protected at all times. This Privacy Policy explains how we handle personal data in compliance with various global privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s General Data Protection Law (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA) and similar laws in Colorado, Utah, Connecticut, Virginia, South Africa, and other jurisdictions.

Scope

This policy covers all aspects of our online presence, including our website, mobile applications, online services, and products offered under the domain https://truck-diagnosis-tools-brownsville.rgv4x4shop.com. However, please note that it does not extend to third-party websites or services accessed through links on our platform, as these have their own privacy policies that govern data collection and usage.

Processing Activities

This policy outlines the practices related to:

Your use of our applications and services as an authorized user.
Visiting our websites linked to this Privacy Policy.
Receiving communications from us, such as newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect various categories of personal data, including:

Account Information: This includes your username, email address, and password used to access our services.
Payment Information: Details related to your payment methods for purchases made through our platform.
Financial Information: Transaction records, billing addresses, and other financial data associated with your account.
Purchase Information: Your order history, product preferences, and purchase frequency.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device ID, and advertising IDs.
Location Data: Geographic coordinates and location services data if you choose to enable it in our applications.
Feedback: Your comments, reviews, and responses to customer surveys or support tickets.
Social Media Information: Data collected from social media platforms when you interact with our content or use social login features.
Product Information: Details about products you browse, view, or purchase on our site.

We obtain this data through direct user input, interactions with our applications and services, and automated technologies used for technical and operational purposes. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their respective privacy policies.

Cookies

We use cookies to enhance your browsing experience and gather analytics on website performance. Cookies can be categorized as:

Strictly Necessary: These cookies enable core functionalities of our site, such as secure login and account management.
Preference: Cookies that remember user preferences, language settings, and other customization options.
Analytics: Used to collect statistics about how visitors use our website, helping us understand user behavior and improve our services.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to manage their cookie choices.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, in accordance with applicable laws and regulations. Once these purposes are achieved, or if you request deletion, we will securely delete or anonymize your personal data.

Security Measures

Truck diagnosis tools Brownsville implements robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We use encryption for data in transit and at rest, engage secure third-party processing partners, and regularly review our security practices to ensure ongoing protection.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

Access to your data and information about its processing.
Rectification or erasure of inaccurate or incomplete data.
Restriction on further processing of your data in specific circumstances.
Right to portability, allowing you to obtain a copy of your data in a structured format.
Objection to the processing of your data for specific purposes.
Non-discrimination for exercising your data protection rights.

To exercise any of these rights or have questions regarding your privacy, please contact our Data Protection Officer at the address provided below. We will respond to your requests as soon as possible and in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage users to review this policy periodically to stay informed about how we protect their personal information.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or questions regarding your data, please contact us:

Email: [email protected]
Postal Mail: Truck diagnosis tools Brownsville, Privacy Team, [Address]